職位描述
Responsibilities:? Serve as primary IT support, coordinating with existing IT staff to diagnose andresolve hardware/software issues on PC workstations, Macs, and Dell servers? Day-to-day administration of Tools, Applications and Windows serverenvironment such as AD, DNS, DHCP, related applications? Troubleshoot and resolve network connectivity issues (including VPN support)? Build and deploy computer workstations and associate software packages? Use imaging and deployment tools such as SCCM to ensure workstations andapplications are deployed in a standardized manner? Develop and maintain procedural and user resolution documentation? Ability to work calmly in high-stress situations and lead multiple ongoing projectsAssist with hardware inventories to organize, label, and provide asset tracking forvarious computer and A/V hardware.Requirements:? 3-5 years’ work experience in desktop support and/or IT department supportingend-users? Bachelor’s Degree in Computer Science or related field, MCSE certification orequivalent experience? Excellent organization, problem-solving, and communications skills written andverbal? Business or proficient level of English (both written and spoken) is required forthis role? Ability to quickly adapt to new and changing technologies? Dedicated, collaborative professional with experience in a L1 support and L2issue resolution and escalation environment
企業介紹
關于2K Chengdu仟之游軟件科技(成都)有限公司于2011年在成都創立,前身是2007年于上海創立的2K中國測試團隊。公司是美國take-two互動軟件公司(納斯達克代碼:TTWO)的全資子公司。我們同遍及全球的2K工作室密切協作,致力于游戲產品的測試以及質量保證環節,為全球的玩家提供高品質的游戲產品。我們參與測試的游戲產品遍及PC,游戲主機,智能手機,平板電腦等游戲平臺。涵蓋了當今各大游戲類別,包括射擊,角色扮演,體育,策略和休閑游戲等。其中包括廣受玩家喜愛的生化奇兵(Bioshock)系列,無主之地(Borderlands)系列,NBA2K系列,NBA Online,席德梅爾的文明系列,以及幽浮(Xcom)系列。同時我們也參與包括日文,韓文,中文等亞洲語言游戲產品的本地化測試。2K Games的總部在美國加利福尼亞的諾瓦托,是美國take-two互動軟件公司(納斯達克代碼:ttwo)的全資子公司。About 2K Chengdu2K Chengdu is a QA studio subsidiary of 2K, a wholly owned publishing label of Take-Two Interactive Software, Inc. (NASDAQ: TTWO). The studio opened its doors on 2011 after moving the 2K China QA team from Shanghai where they were previously located since 2007.The studio works closely with other 2K studios all over the world and is committed to providing consumers with high-quality interactive entertainment experiences, and quality assurance for 2K’s growing lineup of products for console systems, handheld gaming systems, personal computers, smartphones and tablets, including critically-acclaimed RPG, Strategy, **** and Sports franchises such as BioShock, Borderlands, NBA 2K, NBA Online, Sid Meier’s Civilization, and XCOM. 2K Chengdu also features state of the art localization testing facilities covering Simplified Chinese, Traditional Chinese, Japanese and Korean.Headquartered in Novato, California, 2K Games is a wholly owned publishing label of Take-Two Interactive Software, Inc. (NASDAQ: TTWO).